Terms of service

Last updated: 04 June 2026

Website: shopsnuggly.com

Operated by: Everest Aura Limited, Unit #233, Flat C, 7/F, 124 Ap Liu Street, Sham Shui Po, Kowloon, Hong Kong (Company No. 80533310)

1. Introduction

These Terms of Service ("Terms") govern your access to and use of shopsnuggly.com (the "Website") and any purchases made through it. The Website is owned and operated by Everest Aura Limited, a private limited company incorporated in Hong Kong (Company No. 80533310), trading under the brand name Snuggly.

By accessing our Website, browsing our products, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree to these Terms, you must stop using the Website immediately.

We reserve the right to update or amend these Terms at any time. The most current version will always be published on this page with a revised "Last updated" date. Your continued use of the Website following any changes constitutes your acceptance of the updated Terms.

2. Company Details

Everest Aura Limited Unit #233, Flat C, 7/F, 124 Ap Liu Street Sham Shui Po, Kowloon, Hong Kong

Company No. 80533310

Brand name: Snuggly

Website: shopsnuggly.com

Email: support@shopsnuggly.com

Phone: +17163013434

3. Eligibility

By using this Website and placing an order, you confirm that:

- You are at least 18 years of age

- You have the legal capacity to enter into a binding contract

- You are not prohibited by any applicable law from purchasing our products

- All information you provide to us is accurate, current, and complete

- You are purchasing products for personal, family, or household use and not for resale unless expressly agreed otherwise in writing

If you are under 18, you may only use this Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

4. Products

4.1 Product Descriptions We make every effort to ensure that product descriptions, images, and specifications on shopsnuggly.com are accurate and up to date. However, we do not warrant that product descriptions or other content on the Website are entirely error-free, complete, or current. If a product you receive does not match its description, please contact us at support@shopsnuggly.com.

4.2 Product Availability All products are subject to availability. We reserve the right to discontinue, modify, or limit the availability of any product at any time without prior notice.

4.3 Product Safety Snuggly products are designed for use with babies and infants. All products sold on shopsnuggly.com are intended to be used strictly in accordance with the instructions provided. Everest Aura Limited accepts no liability for injury, harm, or damage resulting from misuse, improper assembly, or failure to follow product instructions.

5. Orders & Contract Formation

5.1 Placing an Order When you place an order on shopsnuggly.com, you are making an offer to purchase the selected products at the listed price. An order confirmation email does not constitute acceptance of your offer — it is an acknowledgement that we have received your order.

5.2 Order Acceptance A binding contract between you and Everest Aura Limited is formed only when we dispatch your order and send you a shipping confirmation email. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, payment failure, pricing errors, or product unavailability.

5.3 Order Cancellation by Customer If you wish to cancel an order, please contact us at support@shopsnuggly.com as soon as possible. We will do our best to accommodate cancellation requests, but we cannot guarantee cancellation once an order has entered the fulfilment or dispatch process.

5.4 Order Cancellation by Us We reserve the right to cancel any order at any time before dispatch. If we cancel your order, you will receive a full refund to your original payment method within 5–10 business days.

6. Pricing & Payment

6.1 Pricing All prices on shopsnuggly.com are displayed in USD. Prices are inclusive of any applicable taxes where required by law. We reserve the right to change prices at any time. The price you are charged will be the price displayed at the time your order is confirmed.

6.2 Payment Methods We accept all major credit and debit cards and other payment methods displayed at checkout, processed securely through Shopify Payments. All payment transactions are encrypted using SSL technology.

6.3 Payment Processing By providing your payment details, you authorise Everest Aura Limited to charge the total order amount, including any applicable taxes or fees, to your chosen payment method. Card details are processed directly by our payment provider and are never stored on our servers.

6.4 Failed Payments If your payment fails or is declined, your order will not be processed. Please check your payment details and try again, or contact your bank or card issuer.

6.5 Currency All transactions are processed in USD. If your bank or card issuer uses a different currency, exchange rates and foreign transaction fees applied are outside our control and are your responsibility.

7. Shipping & Delivery

Shipping and delivery terms are governed by our Shipping Policy, which forms part of these Terms and is incorporated herein by reference. Please review our full Shipping Policy at shopsnuggly.com for complete details on processing times, delivery estimates, tracking, customs, and liability.

In summary:

Free worldwide shipping on all orders
Orders processed within 1–3 business days
Delivery timeframes vary by region (typically 7–21 business days internationally)
Optional Shipping Protection available for $2.99 at checkout

8. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms and is incorporated herein by reference. Please review our full Refund & Returns Policy at shopsnuggly.com for complete details.

In summary:

- Returns accepted within 30 days of delivery

- Items must be unused and in original packaging

- Refunds processed within 5–10 business days of return approval

- Shipping Protection fees are non-refundable

9. Intellectual Property

9.1 Ownership All content on shopsnuggly.com, including but not limited to text, images, graphics, logos, product descriptions, videos, and the overall design and layout of the Website, is the intellectual property of Everest Aura Limited or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

9.2 Permitted Use You may view, browse, and print content from shopsnuggly.com solely for your own personal, non-commercial use. You may not reproduce, distribute, modify, republish, transmit, display, or create derivative works from any content on this Website without our prior written permission.

9.3 Trademarks The Snuggly name, logo, and all associated brand elements are the property of Everest Aura Limited. Nothing on this Website should be interpreted as granting any licence or right to use any trademark without our express written permission.

10. User Conduct

By using shopsnuggly.com, you agree not to:

- Use the Website for any unlawful purpose or in violation of any applicable laws or regulations

- Attempt to gain unauthorised access to any part of the Website or its related systems

- Transmit any harmful, offensive, fraudulent, or malicious content

- Use automated tools, bots, or scrapers to access or collect data from the Website

- Impersonate any person or entity or misrepresent your affiliation with any person or entity

- Interfere with the proper functioning of the Website or its infrastructure

- Engage in any conduct that could damage the reputation of Everest Aura Limited or the Snuggly brand

We reserve the right to suspend or terminate access to the Website for any user who violates these conditions.

11. Disclaimer of Warranties

shopsnuggly.com and all content, products, and services available through it are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Everest Aura Limited makes no warranties, express or implied, including but not limited to:

- Warranties of merchantability or fitness for a particular purpose

- Warranties that the Website will be uninterrupted, error-free, or free of viruses or harmful components

- Warranties regarding the accuracy, completeness, or reliability of any content on the Website

12. Limitation of Liability

To the fullest extent permitted by applicable law, Everest Aura Limited, its directors, employees, agents, and affiliates shall not be liable for any:

- Indirect, incidental, special, consequential, or punitive damages

- Loss of profits, revenue, data, or business opportunities

- Damages arising from your use of or inability to use the Website or our products

- Damages arising from unauthorised access to or alteration of your data

Our total liability to you in connection with any claim arising out of or related to your use of shopsnuggly.com or any purchase made through it shall not exceed the total amount paid by you for the specific order giving rise to the claim.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Everest Aura Limited and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to your use of the Website, your violation of these Terms, or your violation of any third-party rights.

14. Third-Party Links

shopsnuggly.com may contain links to third-party websites for your convenience. These links do not constitute an endorsement or approval of those websites by Everest Aura Limited. We have no control over the content, privacy practices, or policies of third-party websites and accept no responsibility or liability for them. We encourage you to review the terms and privacy policies of any third-party website you visit.

15. Privacy

Your use of shopsnuggly.com is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website, you consent to the collection and use of your personal data as described in our Privacy Policy.

16. Force Majeure

Everest Aura Limited shall not be liable for any failure or delay in performance of our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, civil unrest, government actions, strikes, carrier disruptions, or failures of third-party service providers.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining Terms and shall not affect the validity or enforceability of the remaining provisions.

18. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and Cookie Policy, constitute the entire agreement between you and Everest Aura Limited with respect to your use of shopsnuggly.com and supersede all prior agreements, representations, or understandings.

19. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China. Any disputes arising out of or in connection with these Terms or your use of shopsnuggly.com shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

If you are a consumer resident in a jurisdiction that provides additional statutory protections, those protections shall apply in addition to and not in limitation of these Terms.

20. Contact Us

For any questions, concerns, or legal notices related to these Terms of Service, please contact:

Everest Aura Limited Unit #233, Flat C, 7/F, 124 Ap Liu Street Sham Shui Po, Kowloon, Hong Kong Company No. 80533310