About Us

 

Website: shopsnuggly.com

 

Operated by: Everest Aura Limited, Unit #233, Flat C, 7/F, 124 Ap Liu Street, Sham Shui Po, Kowloon, Hong Kong (Company No. 80533310)

 

 

Our Story

 

 

Snuggly was born from a simple but deeply felt belief — that every baby deserves the best possible start in life, and every parent deserves the confidence that comes with knowing they have the right products to make that happen.

 

We started Snuggly because we saw a gap in the market for a baby brand that truly puts quality, safety, and thoughtful design at the centre of everything it does. Too many parents were navigating an overwhelming sea of baby products with little guidance, inconsistent quality, and no assurance that what they were buying had been carefully considered. We wanted to change that.

 

From our base in Hong Kong, we set out to build a brand that parents around the world could trust — a brand that takes the guesswork out of buying for your baby and replaces it with confidence, comfort, and peace of mind.

 

 

Who We Are

 

 

Snuggly is a baby and infant product brand operated by Everest Aura Limited, a private limited company registered in Hong Kong. We are an e-commerce first business, built to serve parents globally with fast, reliable worldwide shipping and a customer experience that we are genuinely proud of.

 

We are a lean, passionate team united by a shared mission: to make the early days, months, and years of parenthood a little easier, a little more comfortable, and a lot more enjoyable — for both parent and baby.

 

We are not a faceless corporation. We are people who care deeply about what we sell, who we sell it to, and the impact our products have on the families that use them. Every product we carry is selected with intention. Every customer interaction matters to us.

 

 

What We Sell

 

 

At Snuggly, our product range is focused on baby essentials that make a genuine difference to daily life. Our flagship product, Snuggly's Electric Baby Swing, is designed to soothe, calm, and comfort newborns and infants — giving babies the gentle motion they love and giving parents the breathing room they need.

 

We are continuously expanding our catalogue with carefully selected products that meet our strict standards for:

 

- Safety — every product we carry must meet or exceed applicable safety standards for infant and baby use

 

- Quality — we source products built to last, with materials that are gentle on babies and durable for everyday use

 

- Functionality — our products are designed to make parenting easier, not more complicated

 

- Value — we believe premium baby products should be accessible to all families, not just a privileged few

 

 

Our Mission

 

 

Our mission is simple: to be the baby brand that parents trust most.

 

We achieve this by being relentlessly honest about what we sell, standing fully behind every product with a transparent returns and refunds policy, delivering worldwide with free shipping on every order, and treating every single customer with the care and respect they deserve.

 

We believe that the relationship between a brand and a parent is built on trust. Trust that the product is safe. Trust that it will arrive on time. Trust that if something goes wrong, we will make it right. That trust is something we work to earn every single day.

 

 

 

Why Choose Snuggly?

 

 

 

Free Worldwide Shipping Every order ships free, no matter where you are in the world. No minimum order. No hidden fees. Just free shipping, always.

 

Carefully Curated Products We do not list products we would not use ourselves. Every item in our catalogue has been evaluated for safety, quality, and genuine usefulness to parents and babies.

 

30-Day Returns We stand behind everything we sell. If you are not completely satisfied, you have 30 days to return your item for a full refund, no questions asked.

 

Dedicated Customer Support Our support team is real people who genuinely want to help. We respond to every enquiry within 1–2 business days and we do not stop until your issue is resolved.

 

Secure Shopping shopsnuggly.com is powered by Shopify, one of the world's most trusted e-commerce platforms. All transactions are encrypted and processed securely. Your personal and payment data is always protected.

 

Shipping Protection For added peace of mind, we offer optional Shipping Protection at checkout for just $2.99, covering your order against loss, theft, or damage in transit.

 

 

Our Values

 

 

Safety First Every product we sell is intended for use with the most precious people in the world — babies and infants. Safety is never an afterthought at Snuggly. It is the foundation of every decision we make.

 

Transparency We believe in being honest and straightforward with our customers about our products, our policies, and our practices. No hidden fees, no misleading claims, no fine print surprises.

 

Accessibility Great baby products should not be out of reach for any family. We work hard to offer premium quality at prices that are fair and accessible to parents everywhere.

 

Accountability If something goes wrong, we own it and we fix it. We hold ourselves to a high standard because our customers and their babies deserve nothing less.

 

Community We are building more than a store. We are building a community of parents who support each other, share experiences, and navigate the beautiful, chaotic, and deeply rewarding journey of raising babies together.

 

Our Home

 

 

Everest Aura Limited is headquartered in Hong Kong, one of the world's most dynamic and internationally connected cities. From here, we serve customers across Asia, Europe, North America, Australia, the Middle East, and beyond. Hong Kong's position as a global trade and logistics hub allows us to ship quickly and reliably to families in virtually every corner of the world.

 

 

A Note to Every Parent

 

 

We know that parenthood is one of the most important, demanding, and extraordinary things a person can do. The decisions you make for your baby — big and small — come from a place of love, and we never take that lightly.

 

When you shop with Snuggly, you are not just buying a product. You are choosing a brand that has your family's best interests at heart. We are honoured by that trust, and we are committed to living up to it every single day.

 

Thank you for choosing Snuggly.

 

 

Get in Touch

 

 

We would love to hear from you.

 

Everest Aura Limited Unit #233, Flat C, 7/F, 124 Ap Liu Street Sham Shui Po, Kowloon, Hong Kong Company No. 80533310

 

Email: support@shopsnuggly.com

 

Phone: +17163013434